For independent auto repair shops
When you're under a car, your phone still gets answered.
An AI receptionist that answers the calls your shop misses and sends you the job about a minute later.
Four quick taps, and Carter gets back to you with a straight answer for your shop.
How it works
Three steps. None of them are yours.
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Forward the calls you can't take.
Busy, no answer, or closed? The call rolls to your receptionist. Same number, same phones.
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It writes the ticket.
Name, number, the car, what's wrong, and a drop-off time that fits your hours.
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You get the booking.
An email with every detail and the recording. You confirm, and it's on the board.
Built for a service desk
It knows its job, and it knows where its job ends.
What it handles
- Answers in your shop's name, with your hours and diag fee.
- Books drop-offs and reads the time back.
- Confirms the callback number.
- Flags cars that shouldn't be driven and sets up a tow.
- Takes cancel and reschedule messages.
What it leaves to you
- Quoting repair prices.
- Diagnosing over the phone.
- Pretending to be a person. Ask, and it says it's automated.
- The final say. You confirm every booking.
Hear it for yourself
Listen to a real call.
Grinding brakes, a tow, and a Thursday drop-off. Booked in under 90 seconds.
“I'm a one-person business in Waterloo, Illinois. You get me, not a sales team. I set up every shop myself and fix anything it gets wrong.”Carter Marshall, Founder
Questions
What shop owners ask first.
Will my customers know they're talking to AI?
If they ask, yes. It tells them plainly that it's an automated assistant. Most callers just want the car booked, and it gets that done quickly.
Do I need a new phone system?
No. You keep your number and use your phone carrier's call forwarding, so calls you don't answer, or that come in after hours, roll over to your receptionist.
Does it quote prices?
Only the fees you've approved, like your diagnostic fee. It never guesses at the price of a repair, and it tells callers the shop will go over it when they confirm.
What if the car isn't safe to drive?
It tells the caller once, clearly, that a tow is the safer choice, takes the pickup address, and flags the booking as "do not drive" in your text and email.
How do I get the bookings?
By email after every call, and by text if you sign up for booking alerts. Each one includes the caller's details and a link to the call recording.
Do you help with Google reviews?
Yes. Setup includes 5 to 10 review cards for your counter and key drop. Customers scan the code and it opens your Google review page. Replacements are free.
What does it cost?
It depends on how many calls your shop gets. Take the 30-second quiz and Carter will call you with a straight answer.
Still have a question?
Take the 30-second quizGet started
The next call you miss could be your next job.
Take the 30-second quiz and Carter will reach out with a straight answer for your shop.